If you have questions about how long it takes to receive an order or shipping costs or times during COVID-19, please see our COVID-19 SHIPPING GUIDELINES.
Otherwise, please see our self-service Help Desk. If you can't find an answer, use the question mark at the bottom of the page. Chat with us or ask Mis. Fortune if we're offline. She's always able to answer questions and she is surprisingly good at it.
It helps us, help you, faster and more efficiently.
We will answer questions regarding products and orders in the order they are received!
ARE YOU STALKING US? Why not?
This is your guide to all the places that you can find us and the kind of content you can expect in each of these places!
ＮΞＷＳＬΞＴＴΞＲ – If you want to get in on all bonus content, join our TACTICAL SQUAD (Psst...You will also receive updates regarding new product launches, special VIP discounts, sales, and more!) ➔CLICK HERE
FALLOUT HOBBIES FACEBOOK PAGE – This is where we post information about model building, demonstrations, and share hobby related news➔CLICK HERE
PRIVATE CUSTOMER CREATIONS GROUP – This is where Ron chats with fellow hobby enthusiasts, answers questions on different model techniques, shows off sneak peeks for new products in the pipeline, and runs fan group only giveaways.➔CLICK HERE
INSTAGRAM FOLLOW – This is where you can find interesting photos of fans using our decals, stencils, and other cool images➔CLICK HERE
TWITCH FOLLOW – A whole new channel for you to FOLLOW us! This is where you can find Fallout Hobbies doing more LIVE demonstrations. Check it out. It's going to be dope➔CLICK HERE
YOUTUBE FOLLOW – You'll find Ron doing longer videos that show how to use stencils, decals, and LED lighting➔CLICK HERE
CUSTOMER SERVICE – The only place to ask about orders or customs is to email us at firstname.lastname@example.org. We don't answer order questions on social media because we have a queue for support that keeps us organized and on social media, well, we like to be social!
LEARN HOW TO USE STENCILS + DECALS + LED KITS
FALLOUT FOREVER: JOIN OUR CUSTOMER CREATIONS GROUP ON FACEBOOK!
We love getting to see fans use our products in unexpected ways.
Our customer creations group is the perfect place to show off what you're working on. It's also a testbed for new products in the pipeline.
Check out this and more cool stuff in our private Facebook group!